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Security and Privacy

Security and Privacy

We understand people are apprehensive when going for ordering online. The worry is justifiable given the mistrust built by other merchandiser that operate online.But with Fresh Flowers Sydney, you needn't have to tame this fear since we believe in fair business, and are committed for protecting customers' privacy.For us, providing security and safeguarding customers' information is the top-most priority. So before you use our website for online purchase, please know our “Privacy Policy.”

You are free to visit our website anytime and from anywhere without any obligation. But before you do, know how the information provided by you is used by us.

Non-Personally Identifiable Information

The moment you browse through our website, we collect information that is impersonal to you. This non-personally identifiable information is related to the operating system that you are using, browser software, and IP address to understand from where you are visiting our site. This reason behind collecting this information is to provide visitors with better experience. With the help of the collected data, we strive to enhance and optimize function of our server and implement effective administration for our site.

Personally Identifiable Information

Any contact that you try to make with us through our website or links posted on social media platforms either for placing an order, chatting with our customer care, mailing us, or participating for offers of discount, etc., we ask your Personally Identifiable Information. This information will be pertaining to your identify such as full name, residential address, contact number, email address,and credit card details for billing.

When you have become our regular customer, we will keep a history of transactions done by you so that we can remind you of our special offers and events like Mother's Day, Valentine's Day, Christmas, etc. We assure you that your personal information is safe with us, and we don't share or sell it to the third-party.Our main aim is to make you our regular customer and serve better.

We also provide options to our customers to modify, add, or delete any of their information through a phone call to our customer care at 1300 60 20 11.